FREQUENTLY ASKED QUESTIONS

  • Are you an official Rolex and TUDOR Retailer?

    Yes. GASSER, Official ROLEX and TUDOR Retailer in Egypt, is authorized to sell and service your timepieces in accordance with the highest standards of excellence.

  • Where can I find your boutique?

    Our store is located in 5A by Waterway, New Cairo. We are also home to Egypt’s oldest Rolex-Authorized Service Centre, located in Zamalek along the 26th of July Corridor.

  • What are your opening hours?

    Saturday to Wednesday: 10:00 AM – 10:00 PM
    Thursday & Friday: 10:00 AM – 11:00 PM

  • What models are available?

    Our Rolex and TUDOR collections are updated regularly, and availability varies due to high demand. We recommend visiting our store to explore the current selection in person. For specific inquiries, you may also contact us directly.

  • Is a specific model available?

    Availability may vary. We encourage you to visit our store, where our team will guide you through our collection. Alternatively, our team is available to assist you directly via phone or WhatsApp.

  • Can I get more information about a specific product?

    For the most personalized assistance and product insight, we recommend visiting our store. However, you may also contact us through our official channels for more details.

  • Do you sell pre-owned timepieces?

    Not for the time being. GASSER exclusively offers brand-new Rolex and TUDOR watches.

  • Do you buy or accept trade-ins of pre-owned watches?

    We do not currently purchase or trade pre-owned timepieces.

  • Do you offer servicing and maintenance?

    All servicing is conducted at our Rolex Authorized Service Centre in Zamalek, operated by our certified watchmakers trained to uphold the craftsmanship and integrity of every timepiece.

  • Can I have my Rolex or TUDOR authenticated?

    Yes. We provide authentication services at our Rolex Authorized Service Centre in Zamalek, where our certified watchmakers follow official brand protocols to assess and verify your timepiece.

FREQUENTLY ASKED QUESTIONS

  • Are you an official Rolex and TUDOR Retailer?

    Yes. GASSER, Official ROLEX and TUDOR Retailer in Egypt, is authorized to sell and service your timepieces in accordance with the highest standards of excellence.

  • Where can I find your boutique?

    Our store is located in 5A by Waterway, New Cairo. We are also home to Egypt’s oldest Rolex-Authorized Service Centre, located in Zamalek along the 26th of July Corridor.

  • What are your opening hours?

    Saturday to Wednesday: 10:00 AM – 10:00 PM
    Thursday & Friday: 10:00 AM – 11:00 PM

  • What models are available?

    Our Rolex and TUDOR collections are updated regularly, and availability varies due to high demand. We recommend visiting our store to explore the current selection in person. For specific inquiries, you may also contact us directly.

  • Is a specific model available?

    Availability may vary. We encourage you to visit our store, where our team will guide you through our collection. Alternatively, our team is available to assist you directly via phone or WhatsApp.

  • Can I get more information about a specific product?

    For the most personalized assistance and product insight, we recommend visiting our store. However, you may also contact us through our official channels for more details.

  • Do you sell pre-owned timepieces?

    Not for the time being. GASSER exclusively offers brand-new Rolex and TUDOR watches.

  • Do you buy or accept trade-ins of pre-owned watches?

    We do not currently purchase or trade pre-owned timepieces.

  • Do you offer servicing and maintenance?

    All servicing is conducted at our Rolex Authorized Service Centre in Zamalek, operated by our certified watchmakers trained to uphold the craftsmanship and integrity of every timepiece.

  • Can I have my Rolex or TUDOR authenticated?

    Yes. We provide authentication services at our Rolex Authorized Service Centre in Zamalek, where our certified watchmakers follow official brand protocols to assess and verify your timepiece.

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